Cinquentenario Hotel

Privacy Policy

The EU general data protection regulation 2016/679 (GDPR)

The person responsible for the processing of personal data:
+351 249 530 400


The privacy of our customers and employees is one of the main pillars of the Hotel's internal policy.

Customers/Suppliers/Candidates looking for a job must read this policy before submitting personal data. Personal data corresponds to all information collected and recorded that identifies a particular person (eg name, address, contacts, etc.).

Customers must ensure that children under the age of 18 do not send personal data without their permission.

Within the scope of this policy, Hotel Cinquentenário undertakes to:

  • Explain the purpose and mode of processing any requested personal data; 
  • Use personal data only for the purpose mentioned in this policy;
  • Request only the necessary personal data, taking the necessary measures to keep the data up to date; 
  • Keep personal data for the period of time necessary for its processing in accordance with local legislation; 
  • Provide customers/candidates looking for a job with the means to access, change, correct or delete their personal data; 
  • Keep the personal data received confidential and protected, unless disclosure is required as a result of a legal order.


The Hotel Cinquentenário Privacy Policy applies in the following cases:

  1. All the sites of the Hotel Cinquentenário.
  2. Processing of data provided to any sector of the hotel, restaurants, bar or other points of sale.

1. Collection and Processing of Personal Data

As a Hotel customer, your personal data and/or the personal data of your family members may be requested for different purposes, namely:

  1. Contacts: name, nationality, telephone number, e-mail, address, etc.;
  2. Birth date;
  3. Credit card details;
  4. Loyalty program card number;
  5. Dates of arrival and departure from our hotels / restaurants or other points of sale;
  6. Information about the children: name, date of birth, age (under the price reduction policy);
  7. Interests and preferences: such as preferred room location, preference for room type and requested bed, additional beds, etc.;
  8. Possible customer comments during or after the stay.

As a job seeker or intern at Hotel Cinquentenário, the following personal data may be requested:

  1. All necessary data arising from the formalization of the employment contract.

We do not ask for sensitive information such as: religious or philosophical beliefs, political opinions, information about health, race or ethnicity, sexual orientation or union membership.

Personal data may be requested under different circumstances, including (but not limited to) the following:

  1. Participation in advertising programs (subscription to newsletters to receive offers/promotions, registration in loyalty programs; collaboration in customer surveys and/or comments, competitions);
  2. Hotel activities (eg room or table reservations, check-in and check-out; complaints or requests);
  3. Providing information about tour operators, travel agencies or online booking systems;
  4. Internet activities (connection to the Hotel Cinquentenário website; completing forms to request data online - for example, online reservations, questionnaires, etc.);
  5. Job or internship applications.

2. Purposes of the request for Personal Data.

Personal data is requested for the following purposes:

  1. Booking and guest management;
  2. Improvement of services offered in the hotel, restaurants and other points of sale, in order to understand the needs of customers and exceed their expectations;
  3. Customization of our services;
  4. Sending newsletters, promotions and advertising materials. Customers can cancel their subscription to the newsletter service by email by clicking on the newsletter link that we send by email;
  5. Hiring employees for the Hotel.
3. Booking of rooms on our website at
      1. Hotel Cinquentenário uses the HOTUSA booking engine.
      2. All data entered will be treated by HOTUSA under the terms established by the GDPR legislation and always with the declared consent of the customers;
      3. The Client must consent to the privacy policy when booking rooms; may at any time have the right to access the files, rectify them, cancel or oppose them under the terms established in the RGPD legislation.

4. Sharing of Personal Data

Hotel Cinquentenário may share the personal data of customers/candidates with:

  1. The employees of the Hotel Cinquentenário, namely to provide the requested services and/or to manage the client/candidate databases (officially authorized by the Data Protection Officer).
  2. The authorities – if required by local legislation or within the scope of internal inspections of the Hotel Cinquentenário, in accordance with legal requirements (Sending data to SEF).

In case of transmission of personal data to third parties (SEF), obligations under applicable laws will be strictly complied with and every effort will be made to ensure that such third parties use personal data appropriately, in accordance with this Privacy Policy.

5. Access, Change and Delete Personal Data

Customers/candidates can access, correct, add, update or delete their personal data by contacting Hotel Cinquentenario via email: Such requests will be dealt with as quickly as possible. Hotel Cinquentenário may request a copy of a valid identification document to protect the customer's privacy and confirm their identity, before making any changes.

6. Security of Personal Data

Hotel Cinquentenário has implemented the necessary technical and organizational measures, in accordance with legal requirements, with the aim of protecting the personal data of customers and candidates looking for a job, ensuring confidentiality in accordance with the rules established in this policy.

Whenever credit card information is requested, this communication is done through the Hotel Cinquentenário's SSL (Secured Sockets Layer) security lines, provided that a browser that allows SSL is used, such as Microsoft Internet Explorer or Google Chrome.

7. Revisions

This privacy policy may change from time to time, as such we recommend regular consultation. The last update of this privacy policy dates from: April 15, 2018.

8. Contacts/Questions

If you have any questions regarding this privacy policy, please contact Hotel Cinquentenario via email:



Hotel Cinquentenário uses cookies on its website to improve its operation and optimize the user experience.

The purpose of this information is to clarify questions that users may have regarding the use of cookies on the Hotel's website.

What are Cookies?
Cookies are small text files that are placed on the user's device (computer, mobile phone or tablet) when he visits the Hotel Cinquentenário website using a browser. Cookies allow the website to recognize the user's device.

What are cookies for and why does Hotel Cinquentenário use them on its website?
Hotel Cinquentenário uses cookies to understand the importance, usefulness, interest, volume and frequency of visits to its online content and discover the best way to present information that is truly relevant to users. Cookies help the Hotel to understand how a customer arrived at the site (internet search, recommendation of another site, advertisement, etc.) and how the customer navigates through its pages. Cookies also allow us to know your browsing preferences, such as the language you use. However, they do not collect personal information of any kind or any other information that allows the user to be personally identified.

Are all cookies the same?
Do not. There are different types of cookies that are used depending on the type of information you want to analyze and collect and the time they remain installed on the user's device.

What type of cookies does the Hotel Cinquentenário website use?
The cookies used by the Hotel Cinquentenário website have different functions. On the one hand, the site uses cookies that analyze how users navigate the site and how they reach us. These cookies allow us to study the site's analytical data and improve navigation and content. In addition, it uses cookies that record some user preferences such as the preferred language or access credentials to reserved areas.

How long are cookies installed on the user's device?
Hotel Cinquentenário uses cookies with different durations, which are permanently or temporarily stored on your computer, mobile phone or tablet. The site uses permanent cookies to allow identifying a new visit by the same user, helping the Hotel to understand what was the new content that caught the attention of that user. This information is analyzed, generally to improve the content and services provided. The site also uses temporary cookies, which only remain active while the user is on the site. These cookies only allow the Hotel to understand how a user navigates through the pages and identify opportunities for improvement.

Can the user block cookies?
Yes. All browsers allow users to configure access to cookies or block them. For more information on how to block cookies, consult the help section of our browser.

Where can I find out more about cookies?
For more information about cookies, see (in English, French and Spanish).

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